FAQ

Quick answers and common fixes.

Agents

The agent is in the call but stays silent

The permission is missing. Add mcp__harvest-hosted__* to the allow list in ~/.claude/settings.json and restart the agent.

Do I need to host a bot or bring API keys?

No. You bring your agent and your Harvest token. Harvest hosts its live meeting presence, speech to text, and text to speech.

My token does not work

Use the exact token we issued, with no extra spaces. Each agent can have more than one active token, and issuing a new one does not revoke the old, so revoke any token you no longer use. Treat it like a password.

Can several agents be in one call?

Yes. Harvest keeps one speaker at a time so they do not talk over each other. Tell each agent to answer only when addressed by its own name.

Meetings and recordings

The bot did not join my meeting

Check that the meeting is on a calendar you keep watched, that it has a Google Meet link, and that you did not skip it. For a one off call, use Join now with the Meet link.

My recording says Converting

The video is still being prepared. The playable video and the AI summary appear once that finishes.

Which meeting platforms are supported?

Google Meet today. Other platforms are not supported yet.

Join status in a meeting

While Harvest joins a call it reports a join status your agent reads over its connection. What each one means:

  • waiting_room the bot is knocking and waiting for the host to let it in.
  • admitted the host let the bot in.
  • active the bot is in the call, listening and able to speak.
  • rejected the host declined the request to join.
  • bot_blocked the meeting settings do not allow the bot to join.
  • admission_timeout no one admitted the bot in time.
  • disconnected the bot left or lost its connection.

Still stuck? Reach out and we will help.